Friday, November 11, 2011

In the line of duty: Canada's casualties Since 2002, Last Updated October 31, 2011 158 members of the Canadian Forces have been killed serving in the Afghanistan mission. Four Canadian civilians have also been killed, including one diplomat, one journalist and two aid workers.


In the line of duty: Canada's casualties

Last Updated October 31, 2011

Since 2002, 158 members of the Canadian Forces have been killed serving in the Afghanistan mission.
Four Canadian civilians have also been killed, including one diplomat, one journalist and two aid workers.
 First nameLast nameRankUnitProvinceDate of incidentDescending
ByronGreffMaster Corporal3rd Battalion Princess Patricia’s Canadian Light InfantryAlbertaOctober 29, 2011
FrancisRoyMaster CorporalCanadian Special Operations RegimentQuebecJune 25, 2011
KarlManningBombardier1st Battalion Royal 22e RegimentQuebecMay 27, 2011
YannickScherrerCorporal1st Battalion, Royal 22nd RegimentQuebecMarch 27, 2011
SteveMartinCorporal1st Battalion, Royal 22nd RegimentQuebecDecember 18, 2010
BrianPinksenCorporal2nd Battalion, Royal
Newfoundland Regiment
Newfoundland and LabradorAugust 22, 2010
BrianCollierSapper1 Combat Engineer RegimentOntarioJuly 20, 2010
KristalGiesebrechtMaster Corporal1st Battalion, The Royal Canadian Regiment Battle GroupOntarioJune 26, 2010
AndrewMillerPrivate1st Battalion, The Royal Canadian Regiment Battle GroupOntarioJune 26, 2010
JamesMacNeilSergeant1st Battalion, Royal Canadian Regiment Battle GroupNova ScotiaJune 21, 2010
MartinGoudreaultSergeant1 Combat Engineer RegimentOntarioJune 6, 2010
LarryRuddTrooperRoyal Canadian DragoonsOntarioMay 24, 2010
GeoffParkerColonelRoyal Canadian RegimentOntarioMay 18, 2010
KevinMcKayPrivate1st Battalion, Princess Patricia’s Canadian Light InfantryOntarioMay 13, 2010
CraigBlakePetty Officer 2nd ClassFleet Diving Unit (Atlantic)OntarioMay 3, 2010
TylerToddPrivate1st Battalion, Princess Patricia's Canadian Light InfantryOntarioApril 11, 2010
DarrenFitzpatrickCorporal3rd Battalion, Princess Patricia's Canadian Light InfantryBritish ColumbiaMarch 6, 2010
JoshuaBakerCorporalLoyal Edmonton Regiment, 4th Battalion Princess Patricia's Canadian Light InfantryAlbertaFebruary 12, 2010
FrankPaulCaptain28 Field AmbulanceNewfoundland and LabradorFebruary 10, 2010
JohnFaughtSergeant1st Battalion, Princess Patricia’s Canadian Light InfantryOntarioJanuary 16, 2010
GarrettChidleyPrivate2nd Battalion Princess Patricia’s Canadian Light InfantryOntarioDecember 30, 2009
ZacheryMcCormackCorporalLoyal Edmonton Regiment, 4th Battalion Princess Patricia’s Canadian Light InfantryAlbertaDecember 30, 2009
GeorgeMiokSergeant41 Combat Engineer RegimentAlbertaDecember 30, 2009
KirkTaylorSergeant84 Independent Field Battery, Royal Canadian ArtilleryNova ScotiaDecember 30, 2009
AndrewNuttallLieutenant1st Battalion, Princess Patricia’s Canadian Light InfantryBritish ColumbiaDecember 23, 2009
StevenMarshallSapper1 Combat Engineer RegimentAlbertaOctober 30, 2009
JustinBoyesLieutenant3rd Battalion Princess Patricia's Canadian Light InfantrySaskatchewanOctober 28, 2009
JonathanCouturierPrivate2nd Battalion, Royal 22nd RegimentQuebecSeptember 17, 2009
PatrickLormandPrivate2nd Battalion, Royal 22nd RegimentOntarioSeptember 13, 2009
Jean-FrançoisDrouinCorporal5 Combat Engineer RegimentQuebecSeptember 6, 2009
YannickPépinMajor5 Combat Engineer RegimentQuebecSeptember 6, 2009
MathieuAllardSapper5 Combat Engineer RegimentQuebecAugust 1, 2009
ChristianBobbittCorporal5 Combat Engineer RegimentQuebecAugust 1, 2009
SébastienCourcyPrivate2nd battalion, Royal 22nd RegimentQuebecJuly 16, 2009
PatriceAudetMaster corportal430 Tactical Helicopter SquadronQuebecJuly 6, 2009
MartinJoannetteCorporal3rd Battalion, Royal 22nd RegimentQuebecJuly 6, 2009
NickBulgerCorporal3rd Battalion, Princess Patricia's Canadian Light InfantryOntarioJuly 3, 2009
Charles-PhilippeMichaudMaster corporal2nd Battalion, Royal 22nd RegimentNew BrunswickJune 23, 2009
MartinDubéCorporal5 Combat Engineer RegimentQuebecJune 14, 2009
AlexandrePéloquinPrivate3rd Battalion, Royal 22e RégimentQuebecJune 8, 2009
MichelleMendesMajorChief of Defence IntelligenceOntarioApril 23, 2009
KarineBlaisTrooper12e Régiment blindé du CanadaQuebecApril 13, 2009
JackBouthillierTrooperRoyal Canadian DragoonsOntarioMarch 20, 2009
TylerCrooksCorporal3rd Battalion, Royal Canadian RegimentOntarioMarch 20, 2009
CoreyHayesTrooperRoyal Canadian DragoonsNew BrunswickMarch 20, 2009
ScottVernelliMaster corporal3rd Battalion, Royal Canadian RegimentOntarioMarch 20, 2009
MarcDiabTrooperRoyal Canadian DragoonsOntarioMarch 8, 2009
DennisBrownWarrant officerThe Lincoln and Welland RegimentOntarioMarch 3, 2009
DanyFortinCorporal425 Tactical Fighter SquadronQuebecMarch 3, 2009
KennethO'QuinnCorporal2 Canadian Mechanized Brigade Group Headquarters and Signals SquadronNewfoundland and LabradorMarch 3, 2009
SeanGreenfieldSapper2 Combat Engineer RegimentManitobaJanuary 31, 2009
BrianGoodTrooperRoyal Canadian DragoonsOntarioJanuary 7, 2009
GregoryKruseSergeant2 Combat Engineer RegimentOntarioDecember 27, 2008
GaetanRobergeWarrant officerRoyal 22nd RegimentOntarioDecember 27, 2008
MichaelFreemanPrivate3rd Battalion, Royal Canadian RegimentOntarioDecember 26, 2008
JohnCurwinPrivate2nd Battalion, Royal Canadian RegimentNova ScotiaDecember 13, 2008
ThomasHamiltonCorporal2nd Battalion, Royal Canadian RegimentNova ScotiaDecember 13, 2008
JustinJonesPrivate2nd Battalion, Royal Canadian RegimentNewfoundland and LabradorDecember 13, 2008
DemetriosDiplarosPrivate1st Battalion, Royal Canadian RegimentOntarioDecember 5, 2008
MarkMcLarenCorporal1st Battalion, Royal Canadian RegimentOntarioDecember 5, 2008
RobertWilsonWarrant officer1st Battalion, Royal Canadian RegimentOntarioDecember 5, 2008
PrescottShipwaySergeant2nd Battalion, Princess Patricia's Canadian Light InfantrySaskatchewanSeptember 7, 2008
AndrewGrenonCorporal2nd Battalion, Princess Patricia's Canadian Light InfantryOntarioSeptember 3, 2008
ChadHornPrivate2nd Battalion, Princess Patricia's Canadian Light InfantryAlbertaSeptember 3, 2008
MikeSeggieCorporal2nd Battalion, Princess Patricia's Canadian Light InfantryManitobaSeptember 3, 2008
ShawnEadesSergeant1 Combat Engineer RegimentOntarioAugust 20, 2008
StephanStockSapper1 Combat Engineer RegimentBritish ColumbiaAugust 20, 2008
DustinWasdenCorporal1 Combat Engineer RegimentSaskatchewanAugust 20, 2008
ErinDoyleMaster corporal3rd Battalion, Princess Patricia's Canadian Light InfantryBritish ColumbiaAugust 11, 2008
JoshRobertsMaster corporal2nd Battalion, Princess Patricia’s Canadian Light InfantrySaskatchewanAugust 9, 2008
JamesArnalCorporal2nd Battalion, Princess Patricia’s Canadian Light InfantryManitobaJuly 18, 2008
ColinWilmotPrivate1 Field AmbulanceAlbertaJuly 6, 2008
BrendanDowneyCorporalMilitary Police DetachmentSaskatchewanJuly 4, 2008
JonathanSnyderCaptain1st Battalion, Princess Patricia's Canadian Light InfantryBritish ColumbiaJune 7, 2008
RichardLearyCaptain2nd Battalion, Princess Patricia's Canadian Light InfantryOntarioJune 3, 2008
MichaelStarkerCorporal15th Field AmbulanceAlbertaMay 6, 2008
TerryStreetPrivate2nd Battalion, Princess Patricia's Canadian Light InfantryQuebecApril 4, 2008
JasonBoyesSergeant2nd Battalion, Princess Patricia's Canadian Light InfantryManitobaMarch 16, 2008
JérémieOuelletBombardier1st Royal Canadian Horse ArtilleryQuebecMarch 11, 2008
MichaelHayakazeTrooperLord Strathcona's Horse (Royal Canadians)AlbertaMarch 2, 2008
ÉtienneGonthierCorporal5e Régiment du génie de combatQuebecJanuary 23, 2008
RichardRenaudTrooper12e Régiment blindé du CanadaQuebecJanuary 15, 2008
EricLabbéCorporal2nd Battalion, Royal 22e RégimentQuebecJanuary 6, 2008
HaniMassouhWarrant officer2nd Battalion, Royal 22e RégimentQuebecJanuary 6, 2008
JonathanDionGunner5e Régiment d'artillerie légère du CanadaQuebecDecember 30, 2007
NicolasBeauchampCorporal5th Field Ambulance, 5 Area Support GroupQuebecNovember 17, 2007
MichelLévesquePrivate3rd Battalion, Royal 22e RégimentQuebecNovember 17, 2007
NathanHornburgCorporalThe King's Own Calgary RegimentAlbertaSeptember 24, 2007
RaymondRuckpaulMajorArmoured Corps, The Royal Canadian DragoonsOntarioAugust 29, 2007
ChristianDuchesneMaster corporal5th Field Ambulance, 5 Area Support GroupQuebecAugust 22, 2007
MarioMercierMaster warrant officer2nd Battalion, Royal 22e RégimentQuebecAugust 22, 2007
SimonLongtinPrivate3rd Battalion, Royal 22e RégimentQuebecAugust 19, 2007
JordanAndersonCorporal3rd Battalion, Princess Patricia's Canadian Light InfantryNunavutJuly 4, 2007
ColeBartschCorporal3rd Battalion, Princess Patricia's Canadian Light InfantryAlbertaJuly 4, 2007
ColinBasonMaster corporalThe Royal Westminster RegimentBritish ColumbiaJuly 4, 2007
MatthewDaweCaptain3rd Battalion, Princess Patricia's Canadian Light InfantryOntarioJuly 4, 2007
JeffersonFrancisCaptain1st Royal Canadian Horse ArtilleryNew BrunswickJuly 4, 2007
LaneWatkinsPrivate3rd Battalion, Princess Patricia's Canadian Light InfantryManitobaJuly 4, 2007
StephenBouzaneCorporal3rd Battalion, Princess Patricia's Canadian Light InfantryNewfoundland and LabradorJune 20, 2007
ChristosKarigiannisSergeant3rd Battalion, Princess Patricia's Canadian Light InfantryQuebecJune 20, 2007
JoelWiebePrivate3rd Battalion, Princess Patricia's Canadian Light InfantryAlbertaJune 20, 2007
DarrylCaswellTrooperRoyal Canadian DragoonsOntarioJune 11, 2007
DarrellPriedeMaster corporalArmy News Team, 3 Area Support GroupOntarioMay 30, 2007
MatthewMcCullyCorporal2nd Canadian Mechanized Brigade Group Headquarters and Signal SquadronOntarioMay 25, 2007
AnthonyKlumpenhouwerMaster corporalCanadian Special Operations Forces CommandOntarioApril 18, 2007
PatrickPentlandTrooperRoyal Canadian DragoonsNew BrunswickApril 11, 2007
AllanStewartMaster corporalRoyal Canadian DragoonsNew BrunswickApril 11, 2007
DavidGreensladePrivate2nd Battalion, Royal Canadian RegimentNew BrunswickApril 8, 2007
KevinKennedyPrivate2nd Battalion, Royal Canadian RegimentNewfoundland and LabradorApril 8, 2007
DonaldLucasSergeant2nd Battalion, Royal Canadian RegimentNewfoundland and LabradorApril 8, 2007
BrentPolandCorporal2nd Battalion, Royal Canadian RegimentOntarioApril 8, 2007
ChristopherStannixCorporalPrincess Louise FusiliersNova ScotiaApril 8, 2007
AaronWilliamsCorporal2nd Battalion, Royal Canadian RegimentNew BrunswickApril 8, 2007
KevinMegeneyCorporal1st Battalion, The Nova Scotia Highlanders (North)Nova ScotiaMarch 6, 2007
RobertGirouardChief warrant officer1st Battalion, Royal Canadian RegimentNew BrunswickNovember 27, 2006
AlbertStormCorporal1st Battalion, Royal Canadian RegimentOntarioNovember 27, 2006
DarcyTedfordSergeant1st Battalion, Royal Canadian RegimentAlbertaOctober 14, 2006
BlakeWilliamsonPrivate1st Battalion, Royal Canadian RegimentOntarioOctober 14, 2006
MarkWilsonTrooperRoyal Canadian DragoonsOntarioOctober 7, 2006
CraigGillamSergeantRoyal Canadian DragoonsNewfoundland and LabradorOctober 3, 2006
RobertMitchellCorporalRoyal Canadian DragoonsOntarioOctober 3, 2006
JoshKlukiePrivate1st Battalion, Royal Canadian RegimentOntarioSeptember 29, 2006
GlenArnoldCorporal2nd Field AmbulanceOntarioSeptember 18, 2006
DavidByersPrivate2nd Battalion, Princess Patricia's Canadian Light InfantryOntarioSeptember 18, 2006
ShaneKeatingCorporal2nd Battalion, Princess Patricia's Canadian Light InfantrySaskatchewanSeptember 18, 2006
KeithMorleyCorporal2nd Battalion, Princess Patricia's Canadian Light InfantryManitobaSeptember 18, 2006
MarkGrahamPrivate1st Battalion, Royal Canadian RegimentOntarioSeptember 4, 2006
WilliamCushleyPrivate1st Battalion, Royal Canadian RegimentOntarioSeptember 3, 2006
FrankMellishWarrant officer1st Battalion, Royal Canadian RegimentNova ScotiaSeptember 3, 2006
RichardNolanWarrant officer1st Battalion, Royal Canadian RegimentNewfoundland and LabradorSeptember 3, 2006
ShaneStachnikSergeant2nd Combat Engineer RegimentAlbertaSeptember 3, 2006
DavidBraunCorporal2nd Battalion, Princess Patricia's Canadian Light InfantrySaskatchewanAugust 22, 2006
AndrewEykelenboomCorporal1st Field AmbulanceBritish ColumbiaAugust 11, 2006
JeffreyWalshMaster corporal2nd Battalion, Princess Patricia's Canadian Light InfantrySaskatchewanAugust 9, 2006
RaymondArndtMaster corporalThe Loyal Edmonton RegimentAlbertaAugust 5, 2006
KevinDallairePrivate1st Battalion, Princess Patricia's Canadian Light InfantryAlbertaAugust 3, 2006
VaughanIngramSergeant1st Battalion, Princess Patricia's Canadian Light InfantryNewfoundland and LabradorAugust 3, 2006
BryceKellerCorporal1st Battalion, Princess Patricia's Canadian Light InfantrySaskatchewanAugust 3, 2006
ChristopherReidCorporal1st Battalion, Princess Patricia's Canadian Light InfantryNova ScotiaAugust 3, 2006
FranciscoGomezCorporal1st Battalion, Princess Patricia's Canadian Light InfantryAlbertaJuly 22, 2006
JasonWarrenCorporalThe Black Watch (Royal Highland Regiment) of CanadaQuebecJuly 22, 2006
AnthonyBonecaCorporalLake Superior Scottish RegimentOntarioJuly 9, 2006
NicholaGoddardCaptain1st Royal Canadian Horse ArtilleryAlbertaMay 17, 2006
MatthewDinningCorporal2nd Military Police PlatoonOntarioApril 22, 2006
MylesMansellBombardier5th (British Columbia) Field Artillery RegimentBritish ColumbiaApril 22, 2006
RandyPayneCorporalCFB/ASU Wainwright Military Police PlatoonOntarioApril 22, 2006
WilliamTurnerLieutenantLand Force Western Area HeadquartersOntarioApril 22, 2006
RobertCostallPrivate1st Battalion, Princess Patricia's Canadian Light InfantryOntarioMarch 29, 2006
PaulDavisCorporal2nd Battalion, Princess Patricia's Canadian Light InfantryNova ScotiaMarch 2, 2006
TimothyWilsonMaster corporal2nd Battalion, Princess Patricia's Canadian Light InfantryAlbertaMarch 2, 2006
BraunWoodfieldPrivate2nd Battalion, Royal Canadian RegimentNova ScotiaNovember 24, 2005
JamieMurphyCorporal1st Battalion, Royal Canadian RegimentNewfoundland and LabradorJanuary 27, 2004
RobbieBeerenfengerCorporal3rd Battalion, Royal Canadian RegimentOntarioOctober 2, 2003
RobertShortSergeant3rd Battalion, Royal Canadian RegimentNew BrunswickOctober 2, 2003
AinsworthDyerCorporal3rd Battalion, Princess Patricia's Canadian Light InfantryQuebecApril 18, 2002
RichardGreenPrivate3rd Battalion, Princess Patricia's Canadian Light InfantryNova ScotiaApril 18, 2002
MarcLégerSergeant3rd Battalion, Princess Patricia's Canadian Light InfantryOntarioApril 18, 2002
NathanSmithPrivate3rd Battalion, Princess Patricia's Canadian Light InfantryNova ScotiaApril 18, 2002
Records 1-158 of 158

Wednesday, November 9, 2011

Veteran’s complaint highlights significant privacy issues Office of the Privacy Commissioner of Canada.

A veteran filed a complaint with our Office alleging that Veterans Affairs Canada had violated the Privacy Act by using his personal information inappropriately when it included excessively detailed and sensitive medical information in briefing notes to the Minister of Veterans Affairs.




The complainant also alleged that the department had transferred his medical file to a hospital administered by Veterans Affairs without his consent.



The incidents referred to in the complaint occurred in 2005 and 2006.



Background

The investigation confirmed that several briefing notes prepared for the Minister of Veterans Affairs contained sensitive medical information concerning the complainant. As well, the notes included significant detail about how the complainant interacted with the department, not only as a client but also as an advocate for veterans.



The investigation also determined that officials from numerous branches at Veterans Affairs, including Program Policy, Communications and Media Relations, were involved in discussing and contributing to the content of the briefing notes and also had full access to them.



On the second issue raised in the complaint, the investigation found that the department sent several large volumes of the complainant’s personal and medical information to a hospital that it administers. This material included medical reports, letters between the complainant and the department, as well as a briefing note prepared for the minister.



Veterans Affairs stated that it transferred the information to the hospital in order to establish his suitability for referral to a treatment program offered there. Departmental guidelines required clients to complete a Release of Information Form authorizing such transfers. However, this was not done.



Findings

The investigation determined that the volume and sensitivity of personal information, including medical information, contained within two briefing notes to the minister was excessive and went far beyond what was necessary for the stated purpose of the briefings.



While there were other briefing notes containing personal information, those were prepared for the purpose of a ministerial response to particular issues raised by the complainant and therefore the content appeared appropriate.



One of the notes that raised serious concerns was prepared in March 2006 in order to brief the Minister on the complainant’s participation in a Parliament Hill press conference to discuss issues related to veterans. In addition to briefing the Minister on the complainant’s advocacy activities, the note contained considerable sensitive medical information including, diagnosis, symptoms, prognosis, chronology of interactions with the department as a client, amounts of financial benefits received, frequency of appointments, and recommended treatment plans. The complainant had provided this information to the department in relation to an application for veterans’ benefits.



Several months later, Veterans Affairs re-used and updated the detailed briefing note from March 2006 with the intent to brief the Minister on a specific treatment/benefit issue.



Also of deep concern was the way in which the complainant’s personal information was widely shared between branches of Veterans Affairs in the preparation of briefing notes. Sensitive personal information was inappropriately shared with departmental officials who would normally require only very limited or no access to medical information in fulfilling their duties. In fact, they had no need to know the complainant’s medical information in order to add their contribution to the briefing notes.



On the second issue referred to in the complaint, the investigation found that the complainant had never provided consent for his information to be transferred to the hospital.



In both matters raised in the complaint, the investigation found that Veterans Affairs’ use of the complainant’s personal and medical information was not in accordance with section 7 of the Act, which states that personal information under the control of a government department shall not, without an individual’s consent, be used by the department except for the purpose for which the information was obtained or compiled, or for a use consistent with that purpose.



Accordingly, the complaint was well-founded.



Recommendations

As a result of this investigation as well as information that has come to light through media reports and telephone calls from other individuals, the Office of the Privacy Commissioner has significant privacy concerns about the use of sensitive medical information within Veterans Affairs. The Office is particularly concerned about the apparent lack of controls to protect sensitive medical information from being widely accessed and disseminated within the department.



The Office has reminded Veterans Affairs of its obligations under the Privacy Act and, in particular, that the use of personal information must be appropriately limited and proportionate to the operations of the institution in order to be in accordance with section 7 of the Act.



The Office of the Privacy Commissioner has issued the following formal recommendations to Veterans Affairs Canada:



•Take immediate steps to develop an enhanced privacy policy framework with adequate protections and controls to regulate access to personal information within the department.

•Revise existing information-management practices and policies to ensure that personal information is shared within the department on a need-to-know basis only. Personal information, including but not limited to sensitive medical information, should not be shared with programs that have no operational requirements for access to such information.

•Provide training for employees about appropriate personal information-handling practices.

•Review procedures to ensure that consent is obtained prior to personal information being transferred to veterans’ hospitals.

Next Steps

The Office of the Privacy Commissioner believes there is a possibility that this case may be an indication of a more systemic privacy issue within Veterans Affairs.



During the investigation, officials did not satisfy the Office that the department currently has adequate policies and procedures in place to govern the handling of veterans’ personal information. As well, officials could not clearly identify or explain policies, procedures or typical information-sharing practices.



The Office of the Privacy Commissioner has also become aware – through media reports as well as information provided by individuals who have contacted the Office – about other allegations of personal information being handled inappropriately.



As a result, the Office of the Privacy Commissioner has determined that it is appropriate to conduct an audit to examine the way in which the department handles the personal information of veterans to ensure compliance with federal privacy legislation.





Tuesday, November 8, 2011

An audit into Veterans Affairs Canada and how it handles privacy issues will be released in early 2012, Canada's privacy commissioner said Monday. : The news came as a third veteran went public with complaints into the number of times civil servants accessed his file, and how his file was handled at the agency.

An audit into Veterans Affairs Canada and how it handles privacy issues will be released in early 2012, Canada's privacy commissioner said Monday.




The news came as a third veteran went public with complaints into the number of times civil servants accessed his file, and how his file was handled at the agency.



Sylvain Chartrand, who suffers from post-traumatic stress disorder after serving in Bosnia, says his file was accessed more than 4,000 times between 2003 and 2010.



HIs complaint is similar to one by Sean Bruyea, another veteran who advocates for veterans' rights, and whose private medical information was shared with both Liberal and Conservative ministers of veterans affairs.



A statement by a spokeswoman for Privacy Commissioner Jennifer Stoddart says an audit into how Veterans Affairs handles private information is coming soon.



"We are currently conducting an audit of Veterans Affairs," Anne-Marie Hayden said. "It is examining, at a systemic level, the department’s personal information management practices and compliance with federal privacy legislation.



"As part of the audit, we are closely monitoring the progress of their implementation of our recommendations, resulting from the investigation of Veterans Affairs concluded in October 2010 ... We anticipate making the audit findings public in the winter of 2012."



Third privacy breach

Chartrand filed a complaint with the privacy commissioner in 2008 about an official at Veterans Affairs giving information to an official from the Department of National Defence.



Assistant Privacy Commissioner Chantal Bernier found the complaint was valid but didn't recommend any corrective action because the agency had already taken action, she said in a letter to Chartrand.



Chartrand and fellow veteran Dennis Manuge requested their records after hearing about Bruyea's case. They have all advocated for veterans rights.



Manuge, speaking to Evan Solomon on CBC Radio's The House, says records show civil servants in Victoria, Winnipeg and Mississauga, Ont., accessed his file, as well as a senior writer in the minister's office. He says he doesn't know why they would have needed access to a file containing his personal records.



Chartrand is now the third veteran to go public with privacy concerns, speaking to Solomon today on CBC's Power & Politics.



A statement by Veterans Affairs Minister Steven Blaney says the government worked with Stoddart's office to strengthen its privacy rules.



"Our government will not tolerate any violation of veterans' privacy. That's why we took action a year ago to ensure strict disciplinary measures for those who violate the law, while strengthening access controls and monitoring," he said.



Monday, November 7, 2011

Another veterans' advocate says government officials breached his privacy by unnecessarily going into his medical record hundreds of times, one year after Sean Bruyea settled a similar complaint.

Another veterans' advocate says government officials breached his privacy by unnecessarily going into his medical record hundreds of times, one year after Sean Bruyea settled a similar complaint.




In an interview with Evan Solomon, host of CBC Radio's The House, Dennis Manuge said he decided to look into his own file when he heard Bruyea's complaints. Manuge often appears alongside Bruyea to demand changes to how the government treats veterans, and is leading a class action lawsuit against the government over a claw-back on disability benefits.



Bruyea went public after discovering through requests under federal access to information laws that Veterans Affairs Canada staff had gone into his personal files and put confidential medical information into briefing notes to ministers under both the Liberal and Conservative governments.



Privacy Commissioner Jennifer Stoddart said she found it alarming that officials shared Bruyea's information with seemingly no controls.



Manuge says records show his file was accessed between 900 and 1,000 times from 2002 to 2010. The records end before Bruyea settled his complaint.



"They literally have your entire life on paper. All your medical records, everything that there is, that you’ve disclosed in applications to receive psychological, physical services and benefits from Veterans Affairs Canada," he said.



Many of the people who accessed Manuge's file appear to have done so legitimately, with job titles like client service officer or payment officer, benefits processing.



Manuge says he's looked into between 40 to 100 of the names on the list of people who accessed his file, and wonders why people in Victoria, B.C., Mississauga, Ont., and Winnipeg, were looking at it. Manuge lives in Nova Scotia.



"I have never lived in British Columbia since I've been a client of Veterans Affairs Canada... [There were] hits from members of the Veterans Review and Appeal Board when I had no outstanding appeals," he said.



"People from the minister's office – ministerial inquiries unit [also looked at it]. The title is senior writer. What does a senior writer at the minister’s office have to do looking at my personal medical, psychological, you know, financial information?"



Manuge says he worked out an agreement with a top official at Veterans Affairs and avoided going to the media or filing a lawsuit. He says he had a deal worked out, including a non-disclosure clause.



"A day later my lawyers called me and said, 'no, it went to the Justice Department lawyers and there's no deal. They're essentially, telling us to prove your case before they’ll even consider it'," Manuge said.



"I think four or five months to handle something as serious as this is more than enough."



New privacy measures in place

Sean Casey, the Liberal Party's critic for veterans affairs, said many veterans "suffer great personal tragedy" in the course of their service and should be treated with greater consideration.



Veterans Affairs Canada "has a responsibility to ensure these records are accessed and shared in a manner which is respectful of veterans and their families," Casey said. "If this is brought into question, the onus is on the minister to reassure us all."



Veterans Affairs Minister Steven Blaney said the department has implemented new privacy measures since news of Bruyea's case broke last year.



"Only the person processing the files are in fact in contact with an individual file for purposes that are related to the file, and in that order, we've implemented a new strategy ... although we want to streamline our process, we want to make sure that privacy is of utmost importance for our veterans and that ... confidentiality is the highest priority," Blaney told Solomon.



Blaney says the department has worked with the privacy commissioner on the issue.



"I'm no doctor. I don't need to have, I would say, any diagnosis on any veterans," he said.



Blaney said the only reason he would need access to a veteran's file is if veterans are asking him questions about their case.